Subpoenas, court orders, and other law enforcement inquiries seeking other information (i.e., non-intercept related) must be sent directly to KBR Telecom, LLC. The preferred method for delivery of these law enforcement inquiries to KBR Telecom, LLC. is via email. Guidelines for the Legal Process are specified below.

EMAIL: sales@kbrtelecom.com

If delivery by email is not possible, KBR Telecom, LLC. also accepts delivery via U.S. Mail and overnight mail at the contact information below.

MAILING ADDRESS:
KBR Telecom, LLC.

Please Note: All requests for records production should be accompanied by the appropriate subpoena, legal process, and/or documentation and must name “KBR Telecom, LLC.” as the service provider. Also, all requests must include the sender’s name (and for criminal investigations, the law enforcement agency name), address, email address, and telephone number. Because KBR Telecom, LLC does not generally provide service to end-user customers, its response may only include the name and contact information of the wholesale customer to whom that telephone number is assigned. A separate request must be sent to that carrier, service provider, or reseller to obtain subscriber or other information.

Exigent Circumstances

Emergency records requests should be accompanied by a release form which will aid you and KBR Telecom, LLC in your request.

Questions about law enforcement inquiries can be directed to KBR Telecom, LLC. at the following telephone numbers.

PHONE NUMBER: +1 (609) 272-5007

CPNI Statement

In compliance with the Federal Communications Commission Order concerning Customer Proprietary Network Information (“CPNI”) and the company’s CPNI Policy, customer information cannot be released without a valid subpoena, court order, search warrant, or other formal demand from an agency authorized to request such information.